Privacy policy

PRIVACY POLICY

Last Updated: [17/06/2026]

Hadia London Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly.

Company Name: Hadia London Limited
Address: 57A Broadway, Leigh-on-Sea, Essex, SS9 1PE, United Kingdom
Email: sales@hadialondon.com
Website: hadialondon.com

  1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Marketing preferences
  • IP address and browser information
  • Website usage information through cookies and analytics

  1. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate regarding orders
  • Prevent fraud
  • Improve our website and services
  • Send marketing communications where you have consented

  1. Legal Basis for Processing

We process personal data where necessary to:

  • Perform a contract with you
  • Comply with legal obligations
  • Pursue legitimate business interests
  • Obtain your consent where required

  1. Marketing

If you opt in, we may send promotional emails regarding products, offers and updates.

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or contacting us.

  1. Sharing Information

We may share information with:

  • Shopify
  • Payment processors
  • Delivery providers
  • Professional advisers
  • Regulatory authorities where required by law

We do not sell personal data.

  1. International Transfers

Because we operate online and use third-party service providers, your information may be processed outside the United Kingdom. Appropriate safeguards will be used where required.

  1. Data Retention

We retain personal information only as long as necessary for legal, accounting and business purposes.

  1. Your Rights

You may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the UK Information Commissioner's Office

  1. Security

We take reasonable technical and organisational measures to protect your information.

  1. Contact

Questions regarding this policy should be sent to:

sales@hadialondon.com